eTenant Care System Promotes Communication between Regent Staff and Clients

Effective communication between office staff and our clients has always been a hallmark of the service Regent Business Centers provides.  We strive to deliver our clients an exceptional office experience that allows them to manage their business without having to worry about the daily tasks of running an office.  Our eTenant Care System enables the Regent team and our clients to easily communicate with each other, while we fulfill each client need quickly and efficiently.

RBC clients enjoy the flexibility that the eTenant Care System provides them.  Through this innovative system, RBC clients are able to:

• Schedule conference room space
• Book video conferencing equipment
• Request assistance with  professional secretarial, word processing and delivery services
• Order catering services
• Request additional phone lines for their offices
• Request IT support
• Inform the RBC team of any maintenance issues that arise

With eTenant Care, clients are able to take advantage of and manage the use of all the amenities that Regent Business Centers offer.  When using the eTenant Care System, a ticket is opened notifying both the client and the Regent team of the request.  That ticket remains open, as a reminder to both parties, until the specific task has been completed.

The eTenant Care System is also used as the primary communications portal for the Regent management team.  All memos and correspondence to our clients are delivered via email through the eTenant Care System.  This allows our management team to notify our clients of building closures, facilities upgrades, emergency notifications and any other items that clients may need to be made aware of.

Our clients find great value in the eTenant Care System.  Robert Tessier, of Tessier Mediation at our Woodland Hills Center, said, “With the eTenant Care System recently instituted, it has become even easier to have all your business needs accommodated.  I highly recommend RBC to the busy professional. The people at Regent Business Centers are the best.  They are always happy to help you and your clients, and project a professional yet friendly demeanor.”

If you are interested in learning more about the eTenant Care System, and about the Regent Business Centers facility near you, please visit our website at www.regentbc.com.